- All parcels are provided with a tracking number

- Allow for 1-3 business days

- Allow for 1-3 business days to pick and pack your order

- All orders are are shipped using Australia Post Air Mail

- All rates are shown in Australia dollars (AUD)


-$20 standard shipping for under $100 order

-FREE shipping for orders over $100
-Allow for 1-3 business days to pick and pack your order.
- All orders are are shipped using Australia Post Air Mail
- Standard shipping is 3-10 business days
- All rates are shown in Australia dollars (AUD)

Surrounded By Ghosts endeavour to make sure that all products listed online are currently in stock and pricing is true and correct. In the unlikely event that an ordered item is not available or we are unable to fulfil your order, we will notify you as soon as possible and arrange a backorder or full refund.

We accept returns for any reason if the following requirements are met:
-The item was purchased on
- The item is in original purchased condition.
- The item has all tags intact.
- The item has not been worn, washed, altered, soiled or tampered with in any way.
- The item is returned to Surrounded By Ghosts within 21 days of customer receiving it.
- It is a full priced item.
- We cannot accept any returns that do not meet these requirements. 
-Surrounded By Ghosts is committed to providing you with quality. In the unlikely event that you receive a damaged item, or have a manufacturing fault occur please contact us at and we will assist you as quickly as possible

- Email (include customer order number) and we will personally assist you with your request.
- We cannot be held liable for the loss of your item being returned.
- We recommend using a registered postal service to return item and keeping record of all tracking details.
- The shipping cost incurred for all returning item are covered or reimbursed by Surrounded By Ghosts.
- Once we have received your item, we will notify you by email and process your refund within 5 business days (please allow up to 10 business days for your refund to show in your PayPal account).

- Follow the instructions above to return the item you wish to exchange (include customer order number, size changes).
- After we have received your item and it is approved to the above requirements, we will send out your new size/s within 1-2 business days. 
- All exchanges are by standard shipping (5-7days) with a new tracking number issued via email.
- In the unlikely event that your requested size is unavailable we will provide you with a credit voucher or put your item on backorder.