Returns, Refunds and Exchanges
SURROUNDED BY GHOSTS WILL ONLY ACCEPT A RETURN FOR FAULTY GOODS OR AN EXCHANGE FOR SIZE
We only accept returns for faulty goods or an exchange for size if the following requirements are met:
- The item(s) is full price merchandise only.
- The item(s) is in original purchased condition.
- The item(s) has all tags intact.
- The item(s) has not been worn, washed, altered, soiled, tampered with in any other way.
- The item(s) is accompanied by original purchase receipt/invoice.
- The item(s) is returned to Surrounded By Ghosts within 10 days of customer receiving it.
- We cannot accept any returns that do not meet these requirements.
- We do not take responsibility for unsuitability, change of mind or any other particulars.
- We only accept goods as faulty if the following has been met: Surrounded By Ghosts PTY LTD deems the goods to be faulty.
-Surrounded By Ghosts is committed to providing you with quality. In the unlikely event that you receive a damaged item(s), or have a manufacturing fault occur please contact us at firstname.lastname@example.org and we will assist you as quickly as possible
ORGANISING A RETURN